Refund and Cancellation Policy for Manak Hosting (Normo IT Solutions Private Limited):

At Manak Hosting, we value your satisfaction and to provide reliable and efficient web hosting services. Our refund and cancellation policy is designed to ensure transparency and fair treatment for all our customers.

We strive to provide top-quality web hosting services to our valued customers. We want you to be completely satisfied with our services, and we offer a 30-day money-back guarantee on Shared Web Hosting plans to ensure your peace of mind. However, there are specific conditions and exceptions to our refund policy that we'd like you to be aware of, Please take a moment to read and understand the following terms:

1. Cancellation Policy: If you wish to cancel any of our hosting services, including Shared Web Hosting, Reseller Hosting, VPS, Dedicated Server, or any other hosting-related products, you must submit a cancellation request at least three (3) days before the end of your billing cycle. This will allow us enough time to process your request and avoid any additional charges for the next billing cycle.

2. Monthly Plans: Please be aware that once a monthly plan is activated, no refund will be given for the remaining days of the billing cycle. We encourage you to carefully consider your hosting needs and select an appropriate plan before activating a monthly subscription.

3. Domain Name Registration: Unfortunately, we cannot offer refunds for domain name registrations. Once a domain registration request is processed and the domain is registered on your behalf, it becomes your property and cannot be reversed or refunded.

4. Third-Party Products: Manak Hosting may offer certain third-party products and services. Please note that we do not provide refunds for any third-party products or services you may purchase through us. We recommend thoroughly reviewing the terms and conditions of these products before making a purchase.

4. No Refund After Service Activation: Once any service included in a monthly plan is activated, no refund will be provided. This applies to all services covered under a monthly subscription.

6. Shared Web Hosting Refunds: If you are not satisfied with our Shared Web Hosting service within the first 30 days of your initial purchase, you may be eligible for a full refund. This refund policy applies only to Shared Web Hosting plans. However, please note that refunds are not available for monthly billing cycles on Shared Web Hosting services.

7. No Refunds on Monthly Plans: We do not offer refunds for Shared Web Hosting plans on a monthly billing cycle. Refunds are only applicable to Shared Web Hosting plans if requested within the first 30 days of the initial purchase and for accounts on annual or longer billing cycles.

8. No Refunds on Domain Registration, VPS, Dedicated Servers, and Third-Party Products: Please be aware that there are no refunds available for domain registration, VPS (Virtual Private Server), Dedicated Server plans, or any third-party products and services offered through Manak Hosting. These services are not covered under our refund policy.

9. Abuse or Phishing Reports: If your account is found to be involved in abuse, phishing, or any violation of our Terms and Conditions, you will not be eligible for a refund. We take the security and integrity of our network and services very seriously, and any breach of our policies will result in the forfeiture of your refund claim.

10. Procedure for Cancellation:

To initiate a cancellation, please contact our customer support team through our website or by emailing support@manakhosting.net. Provide relevant details, including your account information and the service you wish to cancel. Our team will guide you through the cancellation process.

Please Note: This refund and cancellation policy is applicable to all products and services offered under the brand name Manak Hosting by Normo IT Solutions Private Limited.

11. How to Request a Refund: To request a refund for eligible Shared Web Hosting plans within the first 30 days of the initial purchase, please contact our support team at supportmanakhosting.net. Please include your account details and the reason for the refund request. We will review your request and process the refund if it meets the stated criteria.

12. Processing Time for Refunds: Refunds for eligible Shared Web Hosting plans will be processed within 7 to 10 business days from the date of approval. The funds will be credited back to the original payment method used during the purchase.

13. Non-transferable Refunds: Refunds are non-transferable and can only be issued to the original account holder. We do not process refunds to third-party accounts or payment methods.

14. Amendments to the Refund Policy: Manak Hosting reserves the right to modify or update this Refund Policy at any time without prior notice. Any changes will be posted on our website, and the revised policy will apply to any new purchases made after the date of modification.

If you have any questions or concerns regarding our Refund Policy, please do not hesitate to reach out to our support team at support@manakhosting.net. Thank you for choosing Manak Hosting, and we look forward to providing you with exceptional web hosting services!